Shipping policy

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. 

Shipping Time
Once shipped, delivery typically takes 7-10 business days.

Shipping Rates
Shipping costs will be calculated and displayed at checkout.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package.

Delays
Occasionally, shipping delays may occur due to high order volume or carrier delays. We appreciate your patience in these rare cases.

Lost or Missing Packages
We are not responsible for lost or stolen packages once marked as delivered. If you believe your package is missing, please contact the shipping carrier first, then reach out to us for support.

Contact
If you have any questions about your order, please contact us at: mellowpebblekids@gmail.com